Internet Explorer 9 +

Safari 6

Firefox 10+

Chrome 17 +

The latest versions of Java and Adobe Flash
Please ensure your computer has a compatible browser and that Java and Flash have been updated.

To determine which browser you are using and what version, your operating system and if you need to update Java and Adobe Flash you may like to visit this website.

School Use:

128 kilobits per second (Kbps) per concurrent student training session

Maximum 250 ms latency

Fast ForWord® products: 1 to 6 MB per session total data used

Home Use:

1.5 megabits per second (Mbps) DSL or faster broadband Internet connection

Using a content server will assist with band width issues.

Talk to your Fast ForWord® Specialist

Either is ok. Be mindful that a touch pad can make it easier to make an error you did not intend.

  • Download adobe flash player:
  • Update Java:
  • Make sure pop ups are not being blocked, especially if using Internet Explorer or a 3rd party web site blocking.
  • Check you haven’t already opened the programme by hoovering on the icon at the bottom of your screen – much like you do to see how many word documents you have open.

Please try the following is your Fast ForWord® program is freezing.

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